1.Countries and regions subject to the temporal suspension of the acceptance of EMS and AIR
(Surface mail is still available for these destinations.)
Asia:Bangladesh, Brunei, Laos, India,
Europe: Ireland, Greece, Ukraine,Liechtenstein, Romania,Russia,
Oceania: Australia, Guam, Saipan, Fiji, New Caledonia,
North and Central America: El Salvador, Costa Rica, Barbados，Canada
South America: Brazil, Peru
Middle and Near East: The United Arab Emirates, Israel, Saudi Arabia, Turkey
Africa: Morocco
2.Countries and regions subject to the temporal suspension of the acceptance of EMS, AIR and Surface mail:
Asia: Mongolia, Nepal
South America: Argentina, Chile
3.Countries and regions subject to the temporal suspension of the acceptance of EMS:
Europe: Azerbaijan, Slovakia, Belarus, North Macedonia
4.Countries and regions subject to the temporal suspension of the acceptance of Seamail:
Europe: Azerbaijan
5.Countries and regions subject to the temporal suspension of the acceptance of SAL:
All countries and regions available in tenso.com
According to Japan Post, this suspension is caused by measures such as the suspension of international mail, conducted due to the spread of the new coronavirus, and because of the substantial reduction in flight frequencies and cancellations of flights between Japan and certain countries. There also has been an announcement that there is a high possibility of delays regarding the packages destined to the countries which are not subject to the suspension.
We apologize for any inconvenience caused this time, and we kindly ask for your understanding.