1.Countries and regions subject to the temporal suspension of the acceptance of EMS and AIR
(Surface mail is still available for these destinations.)
Asia:Bangladesh, Laos, India
Europe: Greece, Romania, Russia
Oceania: Australia, Guam, Saipan, Fiji, New Caledonia
North and Central America: El Salvador, Costa Rica, Barbados，Canada
South America: Brazil, Peru
Middle and Near East: The United Arab Emirates, Israel, Saudi Arabia
2.Countries and regions subject to the temporal suspension of the acceptance of EMS, AIR and Surface mail:
Asia: Mongolia, Brunei，
3.Countries and regions subject to the temporal suspension of the acceptance of EMS:
Europe: Slovakia, Belarus, North Macedonia
4.Countries and regions subject to the temporal suspension of the acceptance of EMS, Surface mail:
Europe: Azerbaijan
5.Countries and regions subject to the temporal suspension of the acceptance of Surface mail:
South America: Argentina, Chile
Asia: Nepal，Pakistan，Maldives
According to Japan Post, this suspension is caused by measures such as the suspension of international mail, conducted due to the spread of the new coronavirus, and because of the substantial reduction in flight frequencies and cancellations of flights between Japan and certain countries. There also has been an announcement that there is a high possibility of delays regarding the packages destined to the countries which are not subject to the suspension.
Please do not hesitate to contact our Customer Support, if you have any questions and concerns.
We apologize for any inconvenience caused this time, and we kindly ask for your understanding.