AXA LIVING - Latest News

2021/09/01 Shipping to Canada for Personal Use and Business

For Canadian Business CustomersĀ (orders from Wholesale page):Ā ItemsĀ on the wholesale pageĀ are still available for shipping.Ā (no weight limit) For Canadian Individual Customers:Ā The only shipping method (for personal use) available to Canada now isĀ Small Packet,Ā which has a weight limit of 2kg. If your order is over 2kg, it will beĀ separated into multiple shipments. *Ā Small PacketĀ (Weight limit: 2kg), tracking information is only available within Japan. Once the package has left Japan, tracking will not be updated.Ā Shipping time for Small Packet is around 6Ā ~14 days.Ā 

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2021/08/22 Important Updates for Wholesale Shipments to Canada

Important Updates for Wholesale Orders to Canada To Canadian Customers, All products from our wholesale page can now being shipped to businesses/individuals who Do Not carry a food import license. However, there are some modifications to the shipping process. Due to the intensive sanitization and inspection process for all shipments, it may take longer than usual time for the products to be shipped out (may take up to 10 days for you to receive the tracking number). Thank you for your understanding and we are trying our best to speed up the process. For more information in regards to wholesale...

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2021/06/01 EMS Shipping to USA is Available Now

According to Japan Postā€™s latest news, EMS shipping service for the USA would be resumed starting from 1st June. However, as there will be a huge quantity of package after the reopening, serviceĀ delay is expected. We appreciate your patience.Ā 

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2021/05/23 EMS Service to the United States Will Resume on June 1

As per latest Japan Post service resumption, we will resume EMS service to the United States effective June 1. Ā  *Please use the following link to check if your country is available for shipping currently:Ā  https://axaliving.ca/blogs/2020-09-21-important-information-about-japan-posts-handling-status-of-mails-for-specific-countries-regions/how-to-check-if-your-country-is-available-for-global-shipping

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2021/04/08 Update: suspension of postal services by Japan Post to certain countries and regions

1.Countries and regions subject to the temporal suspension of the acceptance of EMS and AIR(Surface mail is still available for these destinations.)Asia:Bangladesh, Laos, IndiaEurope: Greece, Romania, RussiaOceania: Australia, Guam, Saipan, Fiji, New CaledoniaNorth and Central America: El Salvador, Costa Rica, Barbadosļ¼ŒCanadaSouth America: Brazil, PeruMiddle and Near East: The United Arab Emirates, Israel, Saudi Arabia 2.Countries and regions subject to the temporal suspension of the acceptance of EMS, AIR and Surface mail:Asia: Mongolia, Bruneiļ¼Œ 3.Countries and regions subject to the temporal suspension of the acceptance of EMS:Europe: Slovakia, Belarus, North Macedonia 4.Countries and regions subject to the temporal suspension of the...

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