Order Confirmation 

Once you successfully placed an order at AXA LIVING official website, you will receive an order confirmation email within 10 minutes. If you do not receive any confirmation email, please let us know at info@axaliving.ca and provide your name, we will resend the email confirmation. 

Shipment Confirmation

Once your order has been shipped out from one of our warehouse, you will receive an email with a tracking number and shipping provider's website. 

Sometimes your orders might contain multiple shipments, in this case, you will receive multiple tracking numbers. 

Large quantity orders

For large quantity orders, especially for special occasions or holidays,  please reach us at info@axaliving.ca at least 2 months in advance, so that we can make sure we have enough quantity of products for your special day.